Terms of service.

In short

These terms cover your use of k-Suite on any of its plans (Starter, Business or Enterprise; together, "the products"), made by Karamatics. You can try k-Suite free for 14 days without a card. Your business data stays yours. If you stop using the products, you can take your data with you.

Your account

To use a product you create a company account. Please give accurate details and keep your password private. You're responsible for what happens under your account, including the people you invite. If you think someone has got into your account, tell us straight away at [email protected].

The free trial

• Every plan starts with a 14-day free trial. You don't need to give a payment card to start.
• During the trial you can use the product's features as described on our website.
• To keep using the products after the trial, choose a plan. Everything you set up during the trial carries over.
• If you don't choose a plan, your account is paused when the trial ends. We keep its data for 30 days in case you change your mind, then delete it.

Plans and payment

Plans and prices are listed on our plans page. Prices are per user per month, billed monthly or yearly, and exclude applicable taxes. When you choose a plan we'll confirm the payment options available to you. If we change our prices, we'll tell you at least 30 days before the change applies to you, and it takes effect from your next billing period.

Your data

The information you and your team put into the products ("your data") belongs to you. We use it only to run the products for you, keep them secure and support you, as described in our privacy policy. We don't sell it or use it for advertising. You can ask us for an export of your data at any time.

Using the products fairly

Please don't use the products to break the law, to store or send content you don't have the right to use, to try to get into accounts or systems that aren't yours, or in a way that disrupts the service for others. We may suspend an account that does, and we'll tell you why unless the law prevents us.

Availability and support

We work to keep the products available, secure and backed up, but we can't promise they'll never be interrupted. We may update the products to improve them; if a change removes a feature you rely on, we'll tell you in advance. Support is by email at [email protected]. Enterprise plans can include a service-level agreement, which is agreed separately.

Cancelling

You can stop using a product at any time. A paid plan runs to the end of the period you've paid for and isn't refunded for the remaining time. After your account closes, you can export your data for 30 days, after which we delete it. We may close an account that seriously or repeatedly breaks these terms.

Liability

We provide the products with reasonable skill and care. Apart from what the law doesn't allow us to limit, we aren't liable for indirect losses such as lost profits or lost business, and our total liability to you in any 12 months is limited to the fees you paid us for the products in that period. Nothing in these terms limits rights you have that can't be excluded by law.

Changes to these terms

If we make a significant change to these terms, we'll tell you by email or in the product at least 30 days before it applies. If you keep using the products after that, the new terms apply. Smaller changes, such as clarifications, take effect when we publish them here.

Law

These terms are governed by the laws of Pakistan, and the courts of Pakistan deal with any dispute, unless the law where you are gives you the right to bring a claim in your own country.

Contact

Questions about these terms: [email protected].